Sales & Service Specialist (Chennai)

Sales & Service Specialist (Chennai)

14 Nov
|
Mediklik
|
Chennai

14 Nov

Mediklik

Chennai

Job Description:

Position Summary:

As a Sales & Service Specialist (S&S; specialist) at Mediklik, you will play a crucial role in driving revenue goals in your territory. This position requires you to engage with distributors, hospitals, doctors, etc., promoting our products, generating and converting leads, and addressing technical and service-related issues. You will also focus on establishing and managing relationships with local Key Opinion Leaders (KOLs). Join us in contributing directly to the growth and success of our rapidly expanding company.

Key Responsibilities:

- Understand customer needs, conduct product demonstrations, and make presentations.

- Navigate customer consensus across clinical, financial, and administrative roles to streamline the buying process.

- Rectify the primary technical issues and troubleshoot the onsite problems

- Perform periodic maintenance and calibrations

- Achieve quarterly and annual business goals, including revenue and other key performance indicators (KPIs).

- Develop relationships with existing customers, identify new opportunities, and conduct regular customer visits.

- Establish qualified relationships with key personnel in customer accounts for long-term success.

- Monitor performance metrics, conduct training sessions for distributors, and negotiate commercial contracts.

- Establish and manage relationships with local Key Opinion Leaders (KOLs)



to maintain a positive company image.

- Attend company training sessions, and stay informed about our products, sales strategies, and tactics.

- Represent Mediklik at external events such as expos, conferences, and trade fairs.

- Provide feedback to internal stakeholders about market trends and customer needs.

Job Requirements:

- Bachelors degree with 2+ years of experience in sales/service of capex medical equipment to hospitals (Ventilators, Patient Monitors, Defibrillators, Anaesthesia, ECG, ABG, Imaging equipment).

- Proven track record of meeting and exceeding targets.

- Excellent interpersonal, communication, and oratory skills.

- Working knowledge of CRM tools like Salesforce, MS Dynamics 365, or others, and proficiency in MS Word, PowerPoint, Excel, and Outlook.

Other Requirements:

This role involves extensive travel across your territory. Applicants must be willing to travel and possess a personal vehicle for work-related travel. Travel expenses are reimbursed.

Education:

B.Tech/B.E. in Any Specialization. Join Mediklik in making a difference in the healthcare industry.

This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales & Service Specialist (Chennai)
🏢 Mediklik
📍 Chennai

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