About the Role

Cserve Technologies is seeking a results-driven Commercial Head to own sales and commercial growth across its ERP, software, web, and cloud solutions portfolio. The role will lead the technology sales function, build a high-performing commercial team, develop strategic vendor and channel partnerships, and deliver revenue, margin, and market-share growth in Mozambique and the wider SADC region.

This is a senior commercial leadership position for a candidate with proven B2B technology-sales experience, enterprise account management, tender expertise, and a strong record of achieving revenue targets.

Purpose

Own sales and commercial growth for Cserve Technologies across ERP, software, web, and cloud solutions, while building and leading a high-performing technology sales team.

Roles & Responsibilities

- Develop and execute the sales strategy, pricing framework, and annual revenue targets for technology solutions.
- Lead, coach, and develop commercial managers, pre-sales staff, and sales professionals.
- Win, grow, and manage enterprise, SME, and public-sector accounts.
- Lead the end-to-end tender process, including bid strategy, proposal development, pricing, and submission.
- Manage vendor and technology-partner relationships, including SAP, Microsoft, Oracle, Sage, Odoo, and other relevant partners.
- Establish and manage channel agreements, reseller arrangements, and partner-led sales opportunities.
- Own the sales pipeline, monthly forecasts, deal reviews, and sales reporting to Group Management.
- Collaborate with delivery and support teams to ensure realistic scoping, successful implementation, customer satisfaction, renewals, and account expansion.
- Control project margins,



commercial contracts, payment terms, credit risk, and deal profitability.
- Identify new market segments, service lines, and partnership opportunities.
- Build a robust commercial culture focused on pipeline discipline, customer value, and predictable revenue growth.

Preferred candidate profile

Eligibility Criteria

- Masters degree in Computer Science, IT Management, or MBA; degree must be verifiable.
- Minimum 8 years of B2B sales experience.
- Minimum 4 years selling IT, ERP, software, or cloud solutions.
- Minimum 3 years leading a sales team with direct revenue ownership.
- Documented record of achieving technology sales targets.
- Strong experience preparing proposals, participating in tenders, and managing long sales cycles.
- Fluent spoken and written English.
- Ability to work full-time in Mozambique; work-permit support will be provided for candidates hired from abroad.

Preferred Employer Background

- Sales experience in Mozambique or other African markets.
- Existing relationships with vendors such as SAP, Microsoft, Oracle, or Sage.
- Public-sector and tender experience.
- Experience selling ERP implementations, digital transformation, managed services, cloud solutions, or IT outsourcing.
- Experience building partner channels and reseller networks.
- Strong preference will be given to sales heads and senior sales managers from ERP and IT solution providers, implementation partners, software houses, and IT-services firms serving Mozambique or the SADC region, particularly those associated with SAP, Sage, Microsoft Dynamics, Oracle, or Odoo.
- Candidates from other backgrounds may be considered only if every mandatory requirement is fully evidenced.

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