- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues efficiently.
- Collaborate with internal teams to identify and implement solutions for customer complaints.
- Develop and maintain solid relationships with customers to ensure long-term satisfaction.
- Stay up-to-date with industry trends and emerging technologies to improve customer care services.
- Analyze customer feedback and suggest improvements to products and services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 IT Customer Care Executive (Gurugram)
🏢 Stratacent
📍 Gurugram
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