Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

HR Contact-Muhila

Job Description - International Voice /Chat Support (UK Telecom Process)

Hiring for International Voice Process (UK Telecom Support)

We are looking for enthusiastic candidates with valuable English communication skills to join our UK Telecom Customer Support process.

Job Responsibilities

- Handle inbound and outbound customer calls for UK telecom services.

- Assist customers with billing, broadband, network, and account-related queries.

- Provide effective solutions and ensure customer satisfaction.

- Explain telecom plans, offers, and services.

- Maintain accurate customer records and follow quality standards.

Job Requirements

- Good English communication skills.

- Freshers and experienced candidates can apply.

- Basic computer knowledge and customer-handling skills.





- Willingness to work in rotational shifts and rotational weekly offs.

- Comfortable handling both inbound and outbound calls (two-way calling).

Eligibility Criteria

- Qualification: 10th / 12th Pass
- Experience: Freshers are eligible
- Communication: Excellent English communication skills required
- Process: International Voice Inbound & Outbound (Two-Way Calling)
- Shift: Rotational shifts
- Week Offs: Rotational weekly offs
- Incentives: Unlimited incentives with high earning potential

- B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
- Please bring the original physical copy of any of your identification documents for verification.
- Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

📌 Walk-in || Firstsource is hiring-International Voice support (Bengaluru)
🏢 Firstsource
📍 Bengaluru