Job Summary

We are looking for a skilled and detail-oriented KYC function Lead Analyst to join our Lending Services team within the Financial Services unit. The selected candidate will work in supporting critical compliance and risk-management activities across the end-to-end KYC journey

Key Responsibilities

- Execute Corporate/Commercial Banking KYC-client KYC onboarding requirements, including collection, review, and validation of required KYC/CDD information and supporting documentation.
- Support higher-risk onboarding and apply appropriate CDD or EDD requirements based on customer risk, ownership structure, business activity, geography, and other risk factors.
- Perform periodic reviews, event-driven reviews, KYC refreshes, lookbacks, and remediation activities in accordance with client procedures and prescribed timelines.
- Review and validate customer identification, legal-entity, beneficial-ownership, control-person, and ownership-structure information, and resolve documentation or data gaps.
- Conduct customer risk and risk-appetite reviews; research client activities and document clear outcomes, rationale, recommendations, and required approvals.
- Perform sanctions, politically exposed person (PEP), adverse-media, and watchlist screening, investigate potential matches, and maintain complete review evidence.
- Conduct pre-outreach research, prepare and issue client or relationship-manager requests for information (RFIs), track responses, and remediate incomplete or inconsistent information.
- Own assigned cases from intake through completion by validating case ownership, classifying work, prioritizing tasks, and ensuring accurate routing and disposition.
- Manage assigned queues and workloads, monitor case aging and service levels, and complete deliverables within agreed productivity, quality, and compliance targets.
- Coordinate dependencies and handoffs with relationship teams, operations,



compliance, credit, and other stakeholders; track outstanding actions and confirm completion.
- Identify stalled cases, operational exceptions, policy deviations, and blockers; resolve issues where possible and escalate material or overdue items promptly.
- Execute required client notifications and support consequence-management activities, including account restrictions, closures, or business-exit actions, in line with approved decisions and procedures.
- Complete required system and lending-platform updates, ensuring accurate borrower, KYC, compliance, and case information across relevant applications and trackers.
- Maintain complete and accurate case files, supporting evidence, audit trails, approvals, and management information in line with client and regulatory requirements.
- Perform quality checks and peer reviews to ensure accuracy, completeness, consistency, and adherence to applicable procedures.
- Monitor assigned deliverables and support timely achievement of service levels, productivity, quality, and compliance requirements.
- Handle client calls and periodic communication, providing clear updates on case status, risks, dependencies, and remediation actions.
- Act as a subject-matter resource for analysts, support complex cases, and help interpret KYC procedures and client requirements.
- Mentor and train new joiners and junior team members, including process refreshers and feedback on quality gaps.
- Handle a few FTEs and support their work allocation, performance, development,



and day-to-day issue resolution.
- Provide project support to the manager across delivery, dashboards, quality control, training, client management, and process improvements.
- Stay updated on relevant KYC regulatory developments and industry practices, and support updates to operating procedures and training material.
- Contribute to process standardization and digitalization initiatives while maintaining regulatory, client, and data-confidentiality requirements.

Required Qualifications

- Robust knowledge of End-to-end KYC workflow, CDD, EDD, Sanctions, PEP, adverse-media screening, beneficial ownership, and customer risk assessment.
- Experience with KYC platforms and tools such as Actimize, LexisNexis, World check, RDC, Mint Global, Bankers Almanac, nCino, or Experian would be preferable.
- Strong analytical and investigative skills, with the ability to identify risks, documentation gaps, and unusual activity.
- High attention to detail and the ability to prepare clear, accurate, and well-supported review narratives.
- Good MS Office skills and experience maintaining trackers, dashboards, and case documentation.
- Excellent communication and interpersonal skills, with the ability to manage client interactions and escalations professionally.
- Ability to organize work, meet deadlines, and ensure that assigned tasks are completed accurately and on time.
- Ability to mentor team members, provide constructive feedback, and contribute proactively to team and client objectives.

Preferred Qualifications

- Masters degree with a major in finance, economics, accounting, law, or a related discipline from a reputed institute
- 5-8 years of relevant experience in KYC, compliance, financial crime, banking operations.
- 5 days WFO, 11AM IST to 8PM IST- subject to flexibility per lient requirements

📌 KYC/AML | Lead Analyst (Delhi)
🏢 Evalueserve
📍 Delhi