Voice & Accent Trainer | International BPO | Hyderabad
Job Highlights
- Job Location: Hyderabad
- Work Mode: Work From Office (WFO)
- Experience: Minimum 1 Year (Relevant Experience)
- Salary: Up to 7.5 LPA
- Shift: Rotational Shifts (24/7)
- Joining: Immediate Joiners Only
- Interview Mode: Both Virtual and Face to Face
About the Role
We are hiring an experienced Voice & Accent Trainer with expertise in American English pronunciation, accent neutralization and communication training. Candidates must have hands-on experience training employees in an International BPO environment, particularly for US-based processes.
Roles & Responsibilities
- Conduct Voice & Accent training for new hires and existing employees.
- Train employees on American pronunciation, accent neutralization, fluency and voice modulation.
- Develop training materials and conduct assessments to evaluate communication skills.
- Conduct mock calls, call audits and provide performance feedback.
- Identify communication gaps and deliver refresher training.
- Monitor trainee performance and maintain training reports.
- Coordinate with Operations and Quality teams to improve communication standards.
Eligibility Criteria
- Education: Graduation is mandatory.
- Experience: Minimum 1 year of relevant Voice & Accent Training experience.
- Experience training employees in an International BPO environment is mandatory.
- Prior experience handling US client processes is mandatory.
- Strong knowledge of American English pronunciation, accent neutralisation and fluency.
- Excellent verbal communication and presentation skills.
Additional Information:
Work Location: Hi-Tech City, Hyderabad
Working Days: 5 day working, 2 days Off (Rotational)
Significant Notes
- Immediate joiners only.
- Work From Office Hyderabad.
- No recruitment fee.
Contact: HR Sruthi
(phone hidden) (WhatsApp)
📌 Voice & Accent Trainer - International BPO | Hyderabad | Up To 7.5 LPA
🏢 AXIS SERVICES
📍 Hyderabad
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