Roles & Responsibilities Reservation Executive (Single Hotel Property)
1. Handle hotel room reservations through direct calls, emails, and online travel portals.
2. Manage bookings from platforms like MakeMyTrip, Goibibo, Agoda, Booking.com, etc.
3. Check room availability, rates, and inventory before confirming bookings.
4. Handle booking confirmations, modifications, cancellations, and refunds.
5. Coordinate with Front Office and Housekeeping for room allocation and guest arrivals.
6. Maintain accurate reservation records and update the booking system.
7. Handle guest queries regarding room categories, tariffs, packages, and hotel facilities.
8. Follow up on pending payments and advance booking amounts.
9. Ensure proper communication with guests before arrival.
10. Prepare daily reservation reports, occupancy updates, and booking summaries.
📌 Reservation Executive (Noida)
🏢 Andaman Island Travels
📍 Noida
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