Roles and Responsibilities

- • Doorstep Field Visits: Travel to assigned local areas, clusters, or customer addresses to meet borrowers face-to-face who have missed their payment due dates.
- - • Payment Recovery & Collection: Collect overdue amounts on the spot via digital payment links, QR codes, UPI, cheques, or cash (issuing valid official receipts).
- - • Counseling & Negotiation: Talk with customers to understand why they delayed payment, explain the impact on their credit score (CIBIL), and negotiate realistic repayment or settlement plans.
- - • Promise-to-Pay (PTP) Tracking: Follow up on customer commitments, record daily status updates, and log interaction notes into the bank or company's mobile recovery app.
- - • Regulatory Compliance:



Follow RBI guidelines, the Code of Fair Practice, and banking ethics—strictly avoiding harassment or coercion.
- - Typical Requirements & Qualifications
- - • Education: Minimum 12th Pass (HSC) or Graduation depending on the bank/institution.
- - • Age Limit: Usually around 21 to 29 years.
- - - Desired Candidate Profile

- 0-1 year of experience in investment banking or related field (BFSI).
- Minimum qualifications HSC Or above
- Age should be between 21-29
- URGENTLY CANDIDATE REQUIRED FOR SBI FOS COLLECTION

📌 Fos collection (Phulbani)
🏢 TeamLease Digital
📍 Phulbani