Dental Back Office Specialist (BDS)

The role

We're hiring dentists (BDS) to join our new back-office operations team, which supports US & Canadian dental practices. This is a non-clinical role in which you'll use your dental knowledge to make sure patients' treatment is documented, billed, and paid correctly.

Title

Dental Back Office Specialist

Location

Jaipur, India

Hours

US business hours

Reports to

Offshore/Onshore Operations Manager

Employment

Full-time

Experience

2 to 5 years of experience are welcome to apply

You'll join as one of the first members of the team, so you'll help shape how it works as it grows.

How you'll use your dental expertise

Your clinical knowledge is central to this role. Every day, you'll:

- Read clinical notes, charts, and X-rays, and confirm the treatment billed matches the treatment done.
- Pick the correct CDT procedure codes, and spot coding mistakes that cause denials or lost revenue.
- Write clinical narratives that justify treatment such as crowns, scaling and root planing, and implants to insurance companies.
- Understand periodontal charting, tooth numbering, and surfaces, which insurers check closely.
- Speak confidently with US dental offices about treatment and documentation.

No prior US insurance experience is needed. We'll train you on US dental insurance, CDT codes, and our systems.

What you'll do

- Claims review and submission: check that procedures, codes, tooth numbers, and attachments are correct before claims go to insurance.
- Clinical narratives: write clear narratives and select the right X-rays and photos to support claims.
- Insurance verification: verify patients' dental benefits before appointments, including coverage, frequencies, and waiting periods.




- Denials and appeals: review denied claims, identify the clinical or coding reason, and prepare appeals.
- Charge and documentation audits: compare clinical notes with billed procedures to find missed or incorrect charges.
- Treatment plan review: check that treatment plans and patient cost estimates match insurance benefits.
- Revenue opportunities: flag unscheduled treatment, missed billable services, and patients with unused benefits.
- Process improvement: help write SOPs and train new team members as the team grows.

You'll work in US dental practice management systems, including Open Dental, AbelDent, and Akitu One.

What we're looking for

Required

- BDS degree from a recognized dental college.
- Strong clinical knowledge of restorative, periodontal, endodontic, prosthodontic, and surgical procedures.
- Good written and spoken English.
- Willing to work US business hours on an ongoing basis.
- Detail-oriented and comfortable with computer-based work.
- A reliable home internet connection and a quiet workspace.

Preferred

- Experience in US/Canadian dental insurance, dental billing, or dental RCM.
- Knowledge of CDT codes.
- Experience with any dental practice management software.
- MDS or additional clinical training.

What we offer

- Paid training: a structured program covering US dental insurance, CDT coding, claims, and our software, with certification before you work on live accounts.
- Competitive salary
- Performance bonus based on accuracy and productivity.
- Health insurance.
- Work from home with equipment support.
- Career growth: as one of the first team members, you can grow into roles such as Team Lead, QA and Audit Lead, Trainer, or Coding Specialist as the team expands.

📌 Dental Back Office Specialist (BDS) (Jaipur)
🏢 Zenyus India Bikaner
📍 Jaipur