Overall 2+ years of team handling experience. Knowledge and/or experience in Banking and capital markets.

Role & Responsibilities:

1. Manage team effectively and become a successful interface between the team and internal/external customers and/or company
2. Be directly responsible towards fostering the development of the team by engaging them and ensuring career advancement and a long-lasting and fruitful relationship of the team with the Company through timely & constructive feedback and counseling
3. Provide constructive feedback from time to time and ensure performance of the team
4. Conduct performance appraisals and monthly one to ones
5. Should manage daily client meetings

Skills/Domain required:

1. People, Client and Risk Management
2. SLA and Team Management
3. Good communication and decision-making skills
4. MS Office and Reporting skills
5. Time management skill
6.



Collaborative and team player
7. Ability to motivate the team
8. Critical thinking skills as well as emotional intelligence
9. Ability to deal with disciplinary/conflicting situations
10. Ability to perform under pressure
11. Industry certifications will be an added advantage (NISM, NCFM etc..)
12. Certification in Lean Sixsigma Yellow/Green belt is an added advantage but not mandatory.

Process Requirement:

- Valid Passport
- Graduation
- Shift Night (Flexible)
- 4-7 years overall exp and minimum 2 years of Team handling experience
- Domain – Should have in-depth knowledge (Knowledge in Banking and Capital markets will be an added advantage)

📌 Transctn Procng Unit Manager - Financial background with TL experience (Chennai)
🏢 Mphasis
📍 Chennai