- Experience: 1+ Year
- Skills: Technical Support, SIP, TCP/IP, VoIP, LAN/WAN
- Exposure to SOHO and endpoint troubleshooting is an advantage.
- Client-specific technical training will be provided.
2. Technical Support Agent L2
- Experience: 2+ Years
- Skills: Advanced Networking, SIP, TCP/IP, VoIP, LAN/WAN Troubleshooting
- CCNA, Network+, or equivalent certification preferred.
- Hands-on networking and technical troubleshooting experience required.
3. AoS L3 – Technical / VoIP Support
- Experience: 2+ Years
- Skills: VoIP/SIP Technologies, Inbound & Outbound Call Flows
- Knowledge of JIRA, Salesforce, or similar ticketing platforms.
- Exposure to Spearline, Empirix, VoIP Monitor, or GCS Routing Platforms is preferred.
WHAT WE'RE LOOKING FOR
- B1 English proficiency.
- Experience in international voice technical support.
- Strong troubleshooting and analytical skills.
- Valuable understanding of networking and telecom fundamentals.
- Customer-focused mindset with excellent communication skills.
- Willingness to learn and adapt to client-specific technologies.
WHY EXPLORE THIS OPPORTUNITY?
- Work with international technical support projects.
- Gain exposure to advanced networking and VoIP technologies.
- Enhance your technical expertise through client-specific training.
- Build a rewarding career in the telecom and IT support domain.
📌 Technical Support Engineer (Chennai)
🏢 Movate Technologies
📍 Chennai
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