Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Databricks Unified Data Analytics Platform
Valuable to have skills:NA
Minimum 3 year(s) of experience is required
Educational Qualification:15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands collaboration with different teams to maintain system stability and deliver timely solutions, contributing to the overall efficiency and reliability of business processes.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system requirements and provide effective support.
- Document and communicate issue resolutions and system changes clearly to relevant stakeholders.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.
Professional & Technical Skills:
Must To Have Skills:
Proficiency in Databricks Unified Data Analytics Platform.
- Strong problem-solving abilities with experience in troubleshooting complex software environments.
- Familiarity with data processing workflows and analytics within cloud-based platforms.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Experience working with distributed computing frameworks and data integration techniques.
- Effective communication skills to interact with technical and non-technical stakeholders.
Additional Information:
- The candidate should have minimum 3 years of experience in Databricks Unified Data Analytics Platform.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
Qualification
15 years full time education
📌 Application Support Engineer (Hyderabad)
🏢 Accenture
📍 Hyderabad
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