- Handle day-to-day Accounts Receivable (AR) operations and process-related activities.
- Communicate with clients/customers through calls and emails to resolve outstanding payment-related queries.
- Review, verify and update account information accurately in the system.
- Follow up on pending transactions, payment discrepancies and outstanding accounts.
- Maintain accurate records of customer interactions, follow-ups and transaction updates.
- Identify issues, analyse discrepancies and coordinate with relevant teams for timely resolution.
- Ensure accuracy, productivity and adherence to defined process guidelines.
- Meet assigned daily and monthly performance targets while maintaining quality standards.
- Demonstrate professional communication and problem-solving skills while handling queries.
Preferred candidate profile
- Graduates from any stream (excluding B.Tech and Law).
- 3-year non-technical diploma holders are also eligible.
- Eligible passing years: 2023, 2024, 2025, 2026 .
- Freshers and candidates with relevant experience can apply.
- Strong verbal and written communication skills in English.
- Basic computer proficiency and working knowledge of MS Office.
- Positive analytical, problem-solving and interpersonal skills.
- Ability to work independently as well as in a team.
- Comfortable working in a night shift from 5:30 PM to 3:30 AM.
- Positive attitude, willingness to learn and ability to adapt to a target-driven work environment.
- Candidates who can join immediately will be preferred.