Job Overview

We are looking for a confident, persuasive, and results-oriented Sales Calling Executive who will be responsible for handling inbound and outbound calls, converting potential leads into confirmed appointments, promoting dental services, and generating revenue for the organisation.

The ideal candidate should have excellent communication and convincing skills, a strong sales mindset, and the ability to consistently achieve assigned targets through effective calling, follow-ups, and sales conversions.

Role & responsibilities

Handle inbound and outbound sales calls to connect with prospective and existing patients.

Convert incoming enquiries and potential leads into confirmed clinic appointments and sales.

Explain the dental treatments and services offered by Your V Care and communicate their perks to prospective patients.

Follow up with interested patients and pending enquiries to maximise appointment bookings and conversions.

Achieve assigned daily, weekly, and monthly sales and revenue targets.

Maintain accurate records of calls, leads, follow-ups, appointments, and conversions.

Regularly update the CRM or designated tracking system with lead status and calling activities.

Coordinate with clinic teams to ensure smooth appointment scheduling and patient conversions.

Handle patient queries and objections professionally while maintaining a positive customer experience.





Identify opportunities to improve lead conversion and contribute towards increasing overall clinic revenue.

Required Skills & Qualifications

Minimum 2 years of experience in sales calling, telecalling, or telesales.

Strong verbal communication and convincing skills.

Good sales closing and negotiation abilities.

Target-oriented with a proactive approach towards achieving sales goals.

Ability to handle customer queries, objections, and follow-ups effectively.

Basic computer knowledge and familiarity with CRM systems or Excel.

Experience in healthcare, hospitals, or dental sales will be an added advantage.

Performance Expectations (KPIs)

Performance will be evaluated based on:

Number of inbound and outbound calls handled.

Number of qualified leads generated.

Number of appointments booked and confirmed.

Patient appointment-to-visit conversion rate.

Sales and revenue generated.

Achievement of assigned daily and monthly targets.

Follow-up effectiveness and lead conversion rate.

Work Schedule

Working Days: Monday to Sunday.

Working Hours: 10:00 AM to 8:00 PM.

Weekly Off: Rotational off.

Public Holidays: Working on public holidays as per business requirements and company policy, with applicable holiday compensation or compensatory off as per policy and applicable law.

Compensation

Salary: As per experience and industry standards, along with performance-based incentives linked to sales and revenue targets.

📌 Sales Calling Executive (Mumbai)
🏢 Your V Care Dental Clinic And Diagnostic Centre
📍 Mumbai