Help CricHeroes Store grow by understanding users, discovering opportunities, and turning insights into action.

About the Role
We re looking for a curious and proactive Growth Associate who enjoys talking to users, understanding their behaviour, and testing ideas to improve their experience. You ll work across user research, feedback collection, growth experiments, and campaign execution to help CricHeroes Store grow. The Challenge
Growth starts with understanding users. You ll connect with cricketers, uncover their needs and pain points, test new ideas, and help turn user insights into meaningful improvements for CricHeroes Store. What You ll Do

User Discovery Insights

- Call users and conduct interviews to understand their buying behaviour, needs, and expectations.
- Collect feedback, testimonials, and product reviews.
- Document user insights and identify patterns that can help improve the product and user experience.

Growth Experiments

- Run small scale experiments to test ideas and improve user engagement and conversions.
- Support A/B tests and behavioural experiments using internal tools.
- Track results, identify learnings, and suggest improvements.

Campaigns Coordination

- Coordinate with designers and developers to execute the experiments end-to-end.
- Coordinate with the marketing team to provide insights which can help them run better campaigns for stores.

Reporting Process Ownership

- Maintain an experiment calendar and track success metrics.
- Combine user feedback with basic data to identify trends and opportunities.
- Share insights and recommendations with the Growth Lead and product team.





What We re Looking For

- 6 months to 2 years of experience in growth, user research, customer success, or a similar role.
- Robust communication skills and comfort with calling users.
- Ability to ask the right questions, listen actively, and understand user needs.
- Basic understanding of data, tracking, and reporting.
- Good writing skills for user communication and campaigns.
- Strong coordination, ownership, and follow through.
- Creative thinking with a structured approach to execution.
- Familiarity with tools like Clarity, Firebase, Mixpanel, or similar platforms is a plus.

Who Will Succeed in This Role

Someone who is curious about user behaviour, enjoys talking to people, takes ownership, and likes combining creativity with data. You should be comfortable managing multiple initiatives and excited about cricket, products, and growth.

About CricHeroes

CricHeroes is the world s largest cricket network with 40+ million users worldwide. We help grassroots cricketers showcase their talent, gain recognition, and improve their game through data and technology.

We believe in fewer rules, more ownership, and loads of candour. You ll join a young, collaborative team that loves building products that make grassroots cricket unforgettable.

Ready to help CricHeroes Store grow

The job location mentioned in this description is based on publicly available information or company headquarters. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Growth Associate (Ahmedabad)
🏢 CricHeroes
📍 Ahmedabad