1. Responsible for acquiring new business by driving the assigned Line of Business (LOB) and achieving the defined sales targets.

2. Achieve assigned revenue targets on a monthly, quarterly, and annual basis.

3. Ensure effective margin management to maximize profitability and maintain business growth.

4. Explore and develop new markets, identify potential business opportunities, and achieve the targeted conversion ratios.

5. Ensure smooth customer onboarding and seamless operational execution to deliver an excellent customer experience.

6. Maintain high levels of accuracy and establish exceptional customer service standards.

7. Ensure strict adherence to established Standard Operating Procedures (SOPs), company policies, and operational guidelines at the branch and airport.

8. Ensure all transactions are processed accurately, reported correctly, and reconciled on a daily basis.

9. Promptly report any non-compliance, procedural deviations, or violations of established guidelines to the supervisor or reporting manager.

10.



Maintain effective coordination between customers and the branch service delivery team to ensure smooth and efficient operations.

11. Ensure timely and accurate reporting of the actual daily business position to the Dealing Room.

12. Demonstrate strong teamwork, collaboration, and a proactive approach to maintaining a cohesive working setting.

13. Build and maintain strong customer relationships to develop long-term, mutually beneficial business partnerships.

14. Ensure compliance with all applicable statutory and regulatory requirements, including RBI, FEMA, and Anti-Money Laundering (AML) guidelines.

15. Analyse CRM data to identify business trends, customer behaviour, and improvement opportunities, while continuously refining the team's sales approach and strategies.

16. Provide valuable insights and inputs to the Digital Marketing team regarding customer trends, market developments, and preferences to strengthen marketing strategies and business outreach.

📌 Walk-in || Sales Executive (Mumbai)
🏢 Thomas Cook
📍 Mumbai