We are looking for a highly skilled and experienced Senior Territory Service Representative to join our team in the CTY region. The ideal candidate will have a strong background in service representation and a proven track record of success.
Roles and Responsibility
- Develop and implement effective service strategies to achieve business objectives.
- Build and maintain strong relationships with clients and stakeholders.
- Conduct regular site visits to monitor and evaluate service delivery.
- Identify and address customer complaints and concerns promptly.
- Collaborate with cross-functional teams to resolve issues and improve services.
- Analyze data and metrics to measure service performance and identify areas for improvement.
Job Requirements
- Minimum 2 years of experience in a similar role,
preferably in the logistics or transportation industry.
- Robust knowledge of DHL operations and procedures.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and analytical skills.
- Familiarity with industry-specific software and technology.
This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.