- Provide timely and effective technical assistance to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues related to our products.
- Collaborate with internal teams to identify and implement solutions for customer requests and problems.
- Develop and maintain comprehensive knowledge of our products and services.
- Create and maintain technical documentation and training materials.
- Participate in ongoing training and professional development to stay current with recent technologies and trends.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Technical Support Engineer (Mumbai)
🏢 eScan
📍 Mumbai
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