Job Summary: The Back Office Coordinator manages loan files, communicates with customers, and ensures timely loan disbursements. Responsibilities include processing business and personal loan files, collecting pending documents, maintaining MIS, and coordinating with chartered accountants and sub-DSAs for empanelment. The role also involves telecalling to customers during spare time.
Key Responsibilities:
- Loan File Processing: Manage and process business and personal loan files, ensuring accuracy and completeness.
- Customer Communication: Inform customers of pending documents and follow up for prompt collection.
- Coordination with Sales Manager:
Ensure smooth login and disbursement processes; report on loan status.
- MIS Maintenance: Update and maintain management information systems with loan data.
- External Communication: Contact chartered accountants and sub-DSAs for empanelment.
- Telecalling: Engage with customers to support sales initiatives and gather feedback.
Required Skills and Qualifications:
- Bachelor’s degree in Business, Finance, or related field.
- Experience in back-office coordination or loan processing.
- Solid communication and organizational skills.
- Proficiency in MS Office and basic database management.
📌 Back Office Coordinator (Chennai)
🏢 AT Finserv
📍 Chennai
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