Job Description – IT Hardware & Software Engineer

Company Name: Logicsoft India Pvt. Ltd.

Job Title: IT Hardware & Software Engineer

Department: Technical Support / IT

Experience: 1–3 Years

Job Location: Pune

Employment Type: Full time

Job SummaryWe are looking for a skilled and motivated IT Hardware & Software Engineer to join our technical team. The candidate will be responsible for installation, configuration, troubleshooting, maintenance, and technical support of IT hardware and software products.

1. Roles & ResponsibilitiesInstallation, configuration, and troubleshooting of desktops, laptops, printers, and servers.
2. Diagnose and resolve hardware and software-related issues.
3. Installation and configuration of Windows OS, drivers, and application software.
4. Knowledge of LAN, WAN, Wi-Fi, routers, switches, and basic networking.
5. Perform hardware upgrades, RAM, SSD, HDD, and component replacements.
6. Provide technical support for antivirus, Microsoft Office, and other software applications.
7. Troubleshoot printer, scanner, and peripheral device issues.
8. Perform preventive maintenance and system health checks.
9. Support installation and configuration of CCTV, networking,



and firewall solutions.
10. Coordinate with customers and vendors for technical support and issue resolution.
11. Visit customer locations for installation, commissioning, and troubleshooting.
12. Maintain technical service reports and documentation.

- Required SkillsGood knowledge of computer hardware and software.
- Windows OS installation and troubleshooting.
- Basic knowledge of networking (TCP/IP, LAN, WAN, DNS, DHCP).
- Knowledge of desktops, laptops, servers, and printers.
- Hardware diagnosis and component replacement.
- Knowledge of Microsoft 365 and antivirus solutions.
- Good communication and problem-solving skills.
- Ability to handle customer technical support independently.
- 1–3 years of relevant experience preferred.
- Freshers with good technical knowledge may also apply.

SalaryAs per experience and technical skills.

- Key RequirementsWillingness to travel to customer locations.
- Customer-focused approach.
- Good communication and teamwork.
- Immediate joiners preferred.

Interested candidates can share their updated resume.

📌 IT Engineer (Pune)
🏢 Logicsoft India Private
📍 Pune