- Counsel students and parents regarding available courses and educational programmes.
- Understand students' academic backgrounds, interests, and career goals.
- Explain course details, eligibility criteria, fees, and admission procedures.
- Guide students in selecting suitable courses and colleges.
- Handle inbound and outbound calls from prospective students.
- Generate admissions through regular follow-ups.
- Share course information through calls, emails, and WhatsApp.
- Maintain student records and update information in CRM software.
- Resolve students' queries regarding admissions and courses.
- Achieve monthly admission and counselling targets.
- Coordinate with the admission and academic teams.