Appointments Executive / Team LeaderCompany: Wizaltia Enterprises

Location: Chennai

Job Type: Full time, Permanent

Experience: 0–5 Years

Salary: ₹2,00,000 – ₹4,50,000 per annum

Joining: Immediate Joiners Preferred

About the RoleWe are looking for enthusiastic and customer-oriented professionals to join our Appointments Team. The role involves handling customer enquiries, scheduling consultations and treatments, managing follow-ups, and ensuring an excellent client experience.

We are hiring at both Executive and Manager / Team Leader levels.

Key ResponsibilitiesAppointments Executive (0–2 Years)

- Handle inbound customer calls and messages.
- Convert customer enquiries into confirmed appointments.
- Make outbound follow-up and reminder calls.
- Schedule, reschedule and confirm appointments.
- Share clinic, consultation and treatment information with customers.
- Update customer details and call outcomes in the CRM.
- Maintain accurate records and provide excellent customer service.

Appointments Manager / Team Leader (3–5 Years)

- Manage, mentor and monitor the appointments team.
- Set daily targets and track individual and team performance.
- Oversee appointment scheduling across doctors, consultants and treatment rooms.




- Monitor appointment conversion, no-shows, call quality and follow-ups.
- Handle escalations and complex customer queries.
- Prepare MIS reports and coordinate with clinic operations and marketing teams.
- Train team members on calling scripts, processes and CRM usage.
- Required SkillsExcellent verbal communication in English and Tamil.
- Good customer handling and interpersonal skills.
- Knowledge of appointment scheduling and follow-ups.
- Basic computer knowledge and data entry skills.
- Familiarity with CRM software.
- Good organisational and problem-solving skills.
- Leadership and team-handling skills (for Manager / Team Leader candidates).
- Advanced MS Excel and MIS reporting (preferred for Manager / Team Leader candidates).
- EligibilityAny graduate can apply.
- Freshers with excellent communication skills are welcome for Executive positions.
- 3+ years of relevant experience with team-handling exposure is required for Manager / Team Leader positions.
- Candidates must be fluent in English and Tamil.
- Immediate joiners preferred.

Interested candidates can apply now!

📌 Appointments Executive / Manager (Chennai)
🏢 Wizaltia Enterprises
📍 Chennai