We are looking for a polite, energetic, and customer-oriented Steward / Waiter to provide quality food and beverage service, attend to guest requirements, and maintain cleanliness and service standards at Labonya Café and Labonya Retreat.
2. Roles & Responsibilities:
- Welcome guests and assist with seating arrangements.
- Present menus, take food and beverage orders, and serve guests.
- Ensure timely and accurate food and beverage delivery.
- Maintain cleanliness of tables, dining areas, and service stations.
- Arrange tables, cutlery, crockery, and other service essentials.
- Coordinate with kitchen staff and supervisors for smooth operations.
- Assist with banquet functions, parties, and special events.
- Handle guest requests politely and professionally.
- Follow hygiene, grooming, and food safety standards.
3. Required Skills & Qualifications
- Minimum 10th / 12th pass.
- Valuable communication skills in Hindi and Odia; basic English preferred.
- Previous experience in hotels, cafés, or restaurants is an advantage.
- Freshers with a positive attitude are welcome.
- Good customer service and teamwork skills.
- Punctual, disciplined, and well-groomed.
- Willingness to work in rotational shifts.
4. Key Performance Indicators (KPIs)
- Guest satisfaction and service quality.
- Order accuracy and timely service.
- Dining area cleanliness and hygiene.
- Proper table setup and maintenance.
- Team coordination and discipline.
- Attendance and punctuality.