- Maintain and manage customer databases and daily records.
- Make follow-up calls to existing and potential customers.
- Send WhatsApp messages regarding orders, payments and customer enquiries.
- Prepare invoices, bills and quotations.
- Manage daily orders and update order details.
- Maintain Excel sheets and basic data entry.
- Coordinate with the delivery team for order updates.
- Handle general office administration and documentation.
Requirements:
- Basic computer knowledge.
- Knowledge of MS Excel and MS Word.
- Positive communication skills in Hindi and basic English.
- Ability to handle phone calls and customer follow-ups.
- Basic knowledge of billing and invoicing.
- Responsible, organised and willing to learn.
Experience: Freshers and experienced candidates can apply.