- Handle Queries. Answer inbound calls, emails, and chats promptly and professionally.
- Resolve Issues. Troubleshoot customer complaints, billing questions, and order issues.
- Update Records. Log all customer interactions accurately in our CRM system.
- Escalate Problems. Forward complex technical issues to the right team and ensure timely follow-ups.
📌 Customer Care Executive (Faridabad)
🏢 Mekanshi India private
📍 Faridabad
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