14 Nov
|
Femacare Private
|
Noida
14 Nov
Femacare Private
Noida
Company: Cosma Fertility
Job Type: Full-Time
Department: Clinical Operations & Patient Acquisition
Location: [Noida / Work from Office]
Experience: 0–3 Years
Qualification: BHMS / Relevant Medical Qualification
Salary: As per experience and interview
About Cosma FertilityCosma is building next-generation fertility solutions focused on making fertility care more accessible, convenient and patient-centric. We are looking for passionate doctors who can guide patients through teleconsultations and help them understand suitable fertility solutions.
1. Job ResponsibilitiesConduct teleconsultations with patients experiencing fertility-related concerns.
2. Understand patient history, fertility challenges and requirements through structured conversations.
3. Educate patients about fertility, available treatment options and Cosma's solutions.
4. Explain the benefits, process, pricing and suitability of our fertility programs.
5. Convert interested patients into paying customers through effective counselling and ethical sales conversations.
6. Follow up with prospective patients who require additional information before making a decision.
7. Handle patient queries, objections and concerns professionally.
8. Maintain patient records, consultation notes and follow-up status in the CRM.
9. Coordinate with the clinical and operations teams for seamless patient onboarding.
10. Achieve assigned consultation, conversion and revenue targets.
- Required SkillsExcellent Hindi and English communication skills.
- Strong patient counselling and interpersonal skills.
- Confidence in handling telephonic and video consultations.
- Good understanding of reproductive health and basic fertility concepts.
- Robust persuasion, negotiation and sales abilities.
- Target-oriented with a willingness to work in a performance-driven environment.
- Comfortable using CRM software, Google Sheets and basic computer applications.
- Who Should Apply?Freshers with good communication and counselling skills can apply.
- Doctors with experience in gynaecology, fertility counselling, reproductive health or patient consultation will be preferred.
- Candidates who are equally comfortable with clinical discussions and sales conversations.
- Individuals who genuinely enjoy interacting with patients and helping them make informed decisions.
- Key Performance Indicators (KPIs)Number of daily patient consultations.
- Consultation-to-paid-patient conversion rate.
- Revenue generated through consultations.
- Follow-up completion rate.
- Patient satisfaction and feedback.
- CRM accuracy and timely updates.
- Why Join Cosma?Work with an innovative fertility healthcare company.
- Opportunity to contribute to improving women's reproductive healthcare.
- Exposure to clinical operations, patient acquisition and healthcare sales.
- Performance-based growth opportunities.
Interested candidates can apply through Apna.
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