Job Description – Front Desk Manager

Company: Emerge Fitness Studio

Location: RR Nagar, Bengaluru

Department: Front Office / Operations

Position: Front Desk Manager

Key Responsibilities

1. Front Desk & Member Management

- Welcome members and guests warmly and professionally.
- Handle member check-ins, attendance and visitor registrations.
- Address member queries, feedback and complaints promptly.
- Ensure a smooth and positive member experience.
- Maintain member records and update membership details.

2. Sales & Membership Management

- Handle walk-in enquiries, calls and WhatsApp enquiries.
- Explain membership plans, packages and studio facilities.
- Follow up with prospective clients and convert enquiries into memberships.
- Assist with membership renewals and upgrades.
- Support the achievement of monthly sales targets.

3. Daily Operations

- Manage the day-to-day front desk activities.
- Coordinate with trainers and management for smooth studio operations.
- Maintain cleanliness, discipline and a skilled reception area.
- Monitor appointments, trial sessions and class schedules.
- Ensure proper opening and closing procedures.

📌 Front Desk Manager (Bengaluru)
🏢 emerge fitness studio
📍 Bengaluru