Job Description: Customer Care Executive – Stock Market
Responsibilities:
- Handle customer queries through calls, emails, and chats.
- Assist with Demat and Trading account opening.
- Resolve login, fund transfer, and withdrawal issues.
- Help customers with order placement and cancellation queries.
- Explain basic stock market services and processes.
- Handle customer complaints professionally.
- Maintain customer records and follow company policies.
Required Skills:
- Valuable communication skills (English and Hindi).
- Basic knowledge of the stock market.
- Computer and MS Excel knowledge.
- Problem-solving skills.
- Customer handling and calling skills.