Job Summary: We are seeking an experienced and customer-focused Restaurant Captain to oversee daily floor operations at our Chinese restaurant. The ideal candidate will have at least 3 years of hospitality experience, robust leadership skills, and deep familiarity with Chinese dishes to guide guests and manage service staff efficiently.

Key Responsibilities:

- Welcome and seat guests warmly, ensuring a high standard of hospitality from arrival to departure.
- Present menus, explain Chinese specialties, recommend pairings, and take accurate food and beverage orders.
- Supervise, train, and coordinate stewards, waiters, and busboys during busy lunch and dinner shifts.
- Coordinate closely with the kitchen team to ensure timely food preparation, accuracy, and presentation.
- Monitor dining area cleanliness, table setups, and adherence to hygiene and safety standards.
- Handle guest inquiries, special requests,



and complaints professionally to ensure customer satisfaction.
- Assist with billing, cash handling, and daily floor inventory checks.

Candidate Requirements:

- Experience: Minimum 3 years of experience as a Captain or Senior Steward in a Chinese or multi-cuisine restaurant.
- Skills: Strong communication skills, leadership ability, knowledge of Chinese cuisine/menu items, and basic POS/billing familiarity.
- Languages: Basic English required; knowledge of local/regional languages is a plus.

Benefits & Perks:

- Work Schedule: 1 weekly off.
- Overtime: Paid on an hourly basis if required during peak hours or events.
- Accommodation & Meals: Free room accommodation and staff meals provided.

📌 Restaurant Captain (Ernakulam)
🏢 Vangard Hospitality
📍 Ernakulam