WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE | BLENDED PROCESS

Location: Greater Noida, Uttar Pradesh

Designation: Customer Support Executive

Process: Blended (Chat + Voice)

Shift: Rotational Shifts & Week Offs

Working Days: 5 Days Working

Cab Allowance

Eligibility Criteria

Minimum 6 months of experience in Chat Support is mandatory.

Excellent verbal and written communication skills.

Qualification: Undergraduate / Graduate / Postgraduate.

Strong customer-handling and problem-solving abilities.

Comfortable working in rotational shifts and rotational week offs.

Ability to manage both chat and voice interactions efficiently.

Key Responsibilities

Handle customer queries through chat and voice channels.

Provide accurate information and effective solutions to customer concerns.





Respond to customer inquiries within defined turnaround times (TAT).

Maintain high standards of customer satisfaction and service quality.

Follow company policies, process guidelines and quality standards.

Identify and escalate complex customer issues to the concerned departments.

Maintain accurate records and documentation of customer interactions.

Ensure skilled and effective communication with customers.

Job Highlights

Cab Allowance

5 Days Working.

Rotational Shifts and Week Offs.

Opportunity to enhance customer service and communication skills.

Interested candidates can apply now!

📌 Chat Process Executive (Greater Noida)
🏢 Hird Services
📍 Greater Noida