Job highlights

- 3-4 years experience with minimum 1 year managing branch operations, postgraduate preferred, strong data analytics and presentation skills
- Ensure SLA delivery, manage cash services, achieve sales targets, coordinate cross-functional teams, recruit and plan manpower, manage vendors, ensure compliance and support new initiatives

Job Purpose This position is open with Bajaj Finance ltd.

Duties and Responsibilities To Ensure SLA Delivery for each process

- To Ensure quality of files processed by the Operations team are within the specified guidelines
- Achieve Service To Sales Numbers
- To Ensure all cash management services at the branch are delivered
- Achieve Service Related TAT specific deliverables like Generating Tokens, FTR, TAT etc
- Data Analysis Sharing of best practices with team

- Ensuring Implementation of Policies processes




- Coordination with various HO / Cross functional departments providing feedback
- Recruiting and manpower forecast planning
- Ensuring highest levels of employee relationship, motivation engagement To drive results high levels of employee Satisfaction

- Vendor management (CPV Agencies)
- Ensuring Compliance Integrity within the area/region
- To Support all New Initiatives functional Projects of the Function

Required Qualifications and Experience Should have 3-4 yearsexperience, and minimum 1 years managing branch operations

Should be a post graduate preferably

Should have collaborative work style to engage with peers colleagues across the company.

Should have excellent communication skills along with solid presentation and data analytics skills

- Self-motivated and a self-starter

📌 Zonal Manager - Operations and Service (New Delhi)
🏢 Bajaj Finance
📍 New Delhi