We are hiring Spanish Bilingual (B2 Certified) professionals for a US-based voice process.
The role involves handling customer interactions in Spanish & English while delivering high-quality service as per US standards.
Key Responsibilities:
- Handling US voice calls in Spanish & English
- Assisting customers with queries/issues as per process guidelines
- Maintaining accuracy, quality, and compliance standards
- Documenting call details and updating CRM
- Meeting productivity and customer satisfaction targets
Mandatory Requirements:
- Spanish B2 Certification (Mandatory).
- Excellent verbal communication skills in both Spanish and English.
- Prior experience in US Voice Process is preferred.
- Solid customer-handling and interpersonal skills.
Eligibility Criteria:
- Graduates and Undergraduates can apply.
- Only B2-certified candidates will be considered.
Non-certified profiles will not be entertained.
- Freshers with B2/C1 Spanish certification and experienced bilingual agents are welcome to apply.
Job Details:
- Process: US Spanish Bilingual Voice Process
- Interview Mode: Virtual & Walk-in
- Salary: Up to 77,000 CTC
- Working Days: 5 Days a Week
- Shift Timings: US Rotational Shifts
- Week Offs: Rotational
- Joining: Immediate Joiners (Within 2 Days)
- Work Location: Noida, Sector 60
- Cab Facility: Not Provided
Contact Details:
Contact Number: 92112 70020
Email:
[email protected]
Contact Person: Jasmeet Singh
Designation: Senior HR Executive
Interested candidates meeting the eligibility criteria can apply or get in touch for further details.
📌 Walk-in || US Spanish Bilingual Executive - Voice Process (Noida)
🏢 iEnergizer
📍 Noida