Job highlights

- 1+ year B2C/inside sales experience, hotel/events/hospitality background preferred, fluent in English and local language, smartphone and Windows 11 Pro laptop required
- Drive sales and revenue, manage customer and vendor relationships, coordinate end-to-end event execution, conduct venue visits, and ensure smooth event operations

Venue Manager Weddingz PRISM | Weddingz.in

About PRISM

PRISM (parent company of OYO) brings together Weddingz.in, Sunday Hotels, G6 Hospitalitys Studio 6, and other hospitality brands across budget hotels, premium stays, vacation homes, extended-stay residences, co-working spaces, and celebration venues.

About Weddingz

Weddingz is a one-stop solution for wedding and large-event related customer needs, helping customers discover and book venues for weddings, parties, engagements, birthdays, and other social celebrations.

Role Overview

As a Venue Manager, you will drive sales and revenue across assigned venues while managing customer, venue-owner,

vendor, and internal stakeholder relationships. The role combines inside sales, field engagement, venue operations, and end-to-end event execution to deliver a smooth, high-quality customer experience.

Key Responsibilities

Sales, Revenue & Customer Management

Connect with incoming customer leads through the calling app (average 80+ customer calls daily), understand event requirements, recommend suitable venues and packages, conduct venue visits, and convert enquiries into bookings.

Achieve assigned sales, revenue, conversion, and profitability targets across allocated venues and products/packages.

Manage customer relationships throughout the booking journey, including follow-ups, negotiations, booking confirmations, and explicit communication of agreed requirements.

Drive revenue generation and timely collections while maintaining positive relationships with customers and venue owners.





Execute marketing initiatives and promotional solutions launched by the central team to improve lead generation and venue performance.

Act as the authorized signing representative for customer booking contracts, in line with company policies and approval guidelines.

Event Operations & Execution

Own end-to-end on-ground event coordination for assigned bookings, from pre-event planning and readiness checks through event-day execution and post-event closure.

Coordinate with customers, venue owners, banquet teams, decorators, caterers, photographers, entertainment partners, and other vendors to align event requirements, timelines, and deliverables.

Confirm event details in advance, including date and time, guest count, layout, dcor, catering, setup requirements,

service expectations, and any special customer requests.

Conduct pre-event venue inspections to ensure the venue, event setup, housekeeping, facilities, and agreed services are ready before the customer arrives.

Monitor event execution on the day to ensure activities run according to the agreed schedule, booking commitments,

quality standards, and customer expectations.

Act as the primary coordination point for operational escalations; resolve issues promptly and coordinate with the relevant teams to minimize disruption to the event.

Track vendor and venue performance, service quality, and adherence to agreed scope, timelines, and commercial terms.

Ensure appropriate post-event closure, capture customer feedback, document issues or service gaps,



and coordinate follow-up actions where required.

Venue & Vendor Management

Maintain effective relationships with venue owners and on-site teams to ensure smooth operations and consistent service delivery.

Identify, onboard, and optimize vendors as required; negotiate rates and sign or approve contracts in line with central-team guidance and delegated authority.

Coordinate venue availability, booking schedules, operational requirements, and service commitments to avoid conflicts and ensure readiness.

Monitor venue and vendor quality, flag recurring operational gaps, and work with stakeholders on corrective actions.

Stakeholder Management & Reporting

Collaborate with internal sales, operations, finance, and central teams to ensure accurate booking handovers,

collections, and event delivery.

Maintain accurate records of leads, bookings, customer commitments, vendor coordination, collections, and operational escalations.

Share timely updates on sales performance, event status, customer concerns, and venue or vendor issues with the relevant stakeholders.

Requirements

At least 1 year of work experience in B2C / inside sales.

Prior experience in hotel, events, hospitality, banquet operations, or customer-facing event coordination is preferred, but not mandatory.

Fluency in English and the respective local language.

Willingness to travel to assigned venues; travel reimbursement will be applicable.

Own smartphone required (Android 7 or above with call-recording facility) to run the calling app; phone reimbursement applicable.

Own Windows 11 Pro laptop required; monthly device allowance will be provided.

Willingness to work 6 days a week, including weekends; weekly off will be on Monday.

Work Pattern

6 days/week Weekend working ¢ Monday weekly off

PRISM ¢ Weddingz | Venue Manager

📌 Venue Manager (Ghaziabad)
🏢 OYO
📍 Ghaziabad