Job Responsibilities:

- Make outbound calls to potential and existing customers to explain gold loan products. (NO TARGETS)

- Answer inbound customer queries courteously and professionally.

- Follow up with leads generated via campaigns and ensure timely conversion.

- Maintain accurate records of calls and customer interactions.

- Coordinate with field executives for follow-ups and document collection.

- Provide excellent customer service and build positive relationships.

- Share loan eligibility, interest rate, and repayment information as required.

Key Skills:

- Valuable communication skills (Tamil & basic English)

- Confident, polite, and persuasive in speaking

- Basic computer knowledge (MS Office, CRM entry)

- Target-oriented mindset

- Customer handling ability

Job Location - Pasumalai, Madurai.

Pay: ₹10,600.00 - ₹14,000.00 per month

Benefits

- Cell phone reimbursement

Application Question(s)

- Are you comfortable working at the Pasumalai location?

Work Location: In person

📌 Telecaller (Pasumalai)
🏢 Muthalagu Finance
📍 Pasumalai