- Experience in technical support and troubleshooting software products
- Handle customer queries with first call resolution, provide technical support, and balance support with sales objectives
First Call Resolution: Efficiently handle customer queries and resolve issues duringthe first contact wherever possible. Deliver exceptional customer experiences that balance technical support and salesobjectives.Communication Skills.
Required Candidate profile
Provide technical support for a full range of software and technology products products, including troubleshooting, guiding users, and answering.
📌 Technical Support Executive (Hyderabad)
🏢 Gratitude India
📍 Hyderabad
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