We're Hiring | Technical Business Analyst

We are looking for an experienced Lead Technical Business System Analyst with a strong technical background in Networking, VPN, Firewall, Cloud Technologies, Identity & Access Management (IAM), and Microsoft 365.

Job Title: Technical Business Analyst

Experience: Relevant experience in IT / Information Systems

Location: Hyderabad

Key Responsibilities

- Gather, analyze, and document business and technical requirements.
- Act as a bridge between business stakeholders, IT teams, and external partners.
- Support B2B partner enablement, technical integrations, and digital workplace solutions.
- Manage incidents, change requests, and approval workflows using ServiceNow.
- Collaborate with Information Security and IAM teams to ensure secure access management.
- Identify technical security gaps and implement least-privilege access principles.
- Coordinate with cross-functional teams to deliver projects within defined timelines.
- Prepare functional specifications,



process documentation, and technical reports.
- Support Agile/Scrum processes, Azure DevOps, and SDLC activities.
- Troubleshoot technical issues and coordinate with relevant teams for resolution.
- Work with vendors and external partners to ensure seamless service delivery.

Required Skills

- Strong experience in Technical Business Analysis and IT Infrastructure.
- Knowledge of ServiceNow, ITSM, Incident Management, and Change Management.
- Understanding of Azure AD / Microsoft Entra ID and Identity & Access Management (IAM).
- Experience with Microsoft 365 / Office 365 and collaboration technologies.
- Knowledge of information security, access controls, and compliance.
- Solid requirements gathering, stakeholder management, and documentation skills.
- Excellent communication, analytical, and problem-solving abilities.

📌 Technical Business Analyst (Hyderabad)
🏢 Vysystems
📍 Hyderabad