Company Description Amazing IT Solution is a leading IT and digital marketing company that helps businesses strengthen their online presence. The team delivers a wide range of services, including website design, content writing, and graphic design, providing clients with cohesive digital solutions under one roof. Focused on building a strong digital footprint for companies, Amazing IT Solution emphasizes practical, results-driven strategies.

The company is known for offering cost-effective services while maintaining professional quality and expert support, making it an attractive environment for individuals interested in technology and marketing. Team members collaborate closely to deliver best-in-class digital marketing services to diverse clients.

Role Description The Tecaller role is a full-time, on-site position based in Jaipur. This role involves making outbound and receiving inbound calls to prospective and existing clients, explaining company services, and answering basic product or service-related queries. The Tecaller will follow call scripts, update client information in internal systems, and schedule appointments or demos for the sales or technical teams.

Daily tasks include maintaining call logs, meeting call and conversion targets, and coordinating with the digital marketing and IT teams to ensure accurate communication of service offerings. The Tecaller will also support follow-ups, gather customer feedback,



and contribute to a positive client experience while adhering to company guidelines and ethical communication standards.

Qualifications

- Candidates should possess strong verbal communication and active listening skills, with the ability to explain services clearly and professionally over the phone.
- Candidates should possess basic computer literacy, including comfort with call management software, CRM tools, and maintaining accurate digital records.
- Candidates should possess customer service and interpersonal skills, demonstrating patience, empathy, and a solutions-focused approach during calls.
- Candidates should possess time management and organizational skills, including the ability to handle multiple calls, follow-up tasks, and daily reporting efficiently.
- Candidates should possess a goal-oriented mindset, with the ability to work toward call volume and conversion targets while maintaining quality standards.
- Relevant experience in telecalling, customer support, or sales coordination is beneficial, especially within IT or digital marketing environments.
- A minimum of a high school diploma or equivalent is preferred; additional training or certification in communication, sales, or marketing is an advantage.
- Comfort working in an on-site team setting in Jaipur and readiness to follow structured processes and company policies.

📌 Tecaller (Jaipur)
🏢 Amazing it solution
📍 Jaipur