Job highlights

- Proven experience in operations management with robust leadership and data analysis skills
- Manage daily operations, implement process improvements, lead teams, collaborate cross-functionally, and ensure compliance

We are looking for a highly skilled and experienced Team Leader Operations to join our team in the international sector. The ideal candidate will have a strong background in operations management and excellent leadership skills.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to drive business growth.
- Analyze data and metrics to identify areas for improvement and optimize processes.
- Ensure compliance with company policies and procedures.

Job Requirements

- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Excellent problem-solving and time management skills.




- Experience working in a fast-paced environment and prioritizing tasks effectively.
- Strong attention to detail and ability to maintain high-quality standards.

About Company Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us. We utilize advanced support technologies and processes engineered to achieve outstanding results. We cultivate lasting client relationships and make positive contributions to our local communities. Join Teleperformance, where our world-class workforce and innovative solutions drive success.

Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Additional Info

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 Team Leader Operations|International (Malad)
🏢 TP
📍 Malad