Job highlights

- 5+ years Systems Engineering and Technology Architecture experience with strong expertise in Google Cloud Platform and observability tools

- Manage Systems Operations team, optimize system efficiency, resolve OS and application issues, ensure compliance, and mentor staff

Job Summary

Wells Fargo is seeking a Systems Operations Manager. We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

Responsibilities

- Manage a Systems Operations team of analysts that monitor installed systems and infrastructure

- Engage stakeholders and internal partners associated with the Systems Operations functional area

- Identify and recommend opportunities within Systems Operations to increase system efficiency and lower human intervention time on technical tasks

- Make decisions and resolve issues regarding operating systems, application software, and system management tools to meet business objectives

- Interpret and develop policies and procedures, and understand compliance and risk management requirements for supported system area

- Collaborate and consult with analysts, Information Technology personnel, or vendors

- Manage mid to highly experienced analysts





- Manage allocation of people and financial resources for Systems Operations

- Mentor and guide talent development of direct reports and assist in hiring

Required Qualifications

- 5+ years of Systems Engineering, and Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

- 2+ years of Leadership experience

- Strong hands-on understanding of Google Cloud Platform, including Compute Engine, Google Kubernetes Engine, Cloud Monitoring, Cloud Logging, IAM, networking, resiliency patterns, and cost optimization

- Experience with observability and operations tools such as Google Cloud Operations Suite, Grafana, Prometheus, Splunk, Dynatrace, ServiceNow, or equivalent enterprise platforms

Desired Qualifications

- Robust knowledge of SRE concepts and practices, including SLI/SLO definition, error budgets, observability, reliability engineering, capacity planning, automation, chaos testing, and blameless post-incident reviews

- Demonstrated ability to reduce operational toil through infrastructure as code, automated remediation, runbook automation, CI/CD controls, and cloud-native engineering practices
- A strong flair for artificial intelligence and practical experience applying generative AI, AIOps to monitoring, incident management, knowledge search, anomaly detection, and operational decision support

📌 Systems Operations Manager - SRE (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru