Responsible for the administration, availability and security of the group's Windows server infrastructure, with primary focus on Active Directory, Hyper-V, Windows Server OS, Backup & Recovery and server/storage hardware, and secondary support for VMware, Linux and Azure, in a 24x7 healthcare environment.

Primary Responsibilities :

Active Directory & Identity

•Administer multi-site AD DS: domain controllers, replication, sites, FSMO roles, trusts, DNS and DHCP.

•Design and troubleshoot Group Policy; manage users, groups, service accounts and OUs with least privilege.

•Harden AD (privileged groups, Kerberos/NTLM, LAPS, audit policies) and support Entra Connect / hybrid identity.

Hyper-V Virtualisation

•Build and maintain Hyper-V hosts and Failover Clusters (CSV, live migration, virtual networking) via WAC/SCVMM.

•Provision and size VMs, monitor capacity, and support VMware-to-Hyper-V migration activities.

Windows Server OS

•Install, harden and support Windows Server 2016–2025, including File/DFS, IIS, RDS, WSUS and clustering roles.

•Run the OS patching cycle with pre/post checks; remediate vulnerabilities (CVEs) against security baselines.

•Troubleshoot OS and performance issues; automate routine tasks and reports with PowerShell.

Backup & Recovery

•Administer enterprise backup (Veeam preferred): jobs, retention, repositories, immutable/offsite and cloud copies.

•Perform restore tests and DR drills, protect SQL/file/M365 workloads, resolve failures and report backup status.

Server & Storage Hardware

•Troubleshoot server hardware (CPU, memory, disks, RAID, PSU, NICs) using iLO/iDRAC, IML and AHS logs.

•Support SAN/NAS storage (LUNs, multipathing,



FC/iSCSI, disk/controller faults); log OEM cases, apply firmware and coordinate part replacements.

SECONDARY RESPONSIBILITIES

•VMware vSphere: support ESXi/vCenter operations (VMs, snapshots, HA/DRS) and workload migration off VMware.

•Linux: basic-to-intermediate administration of RHEL, Ubuntu and AlmaLinux (users, services, storage, patching).

•Azure: support IaaS VMs, VNets/NSGs, storage, Azure Backup and Site Recovery within RBAC and governance standards.

GENERAL

•Handle incidents, requests and changes in ServiceDesk Plus within SLA, following ITIL processes.

•Maintain documentation (HLD/LLD, SOPs, runbooks, CMDB); coordinate with vendors; support audits and on-call.

QUALIFICATIONS & SKILLS

•Bachelor's degree in IT/Computer Science or equivalent

•Proven hands-on experience with AD/GPO, Hyper-V clustering, Windows Server, enterprise backup and server/storage hardware troubleshooting.

•Working knowledge of PowerShell; exposure to VMware, Linux and Azure. Healthcare/24x7 experience is an advantage.

•Preferred certifications: AZ-800/801, AZ-104, VMCE, VCP-DCV, RHCSA, ITIL 4 Foundation.

•Strong troubleshooting, transparent English communication, ownership and ability to work under pressure.

KEY PERFORMANCE INDICATORS

SLA compliance for tickets · Backup success and restore test results · Patch compliance · Service uptime · Documentation/CMDB accuracy.

Experience :

5 - 8 years in Windows server / data center infrastructure.

Pay: ₹75,000.00 - ₹85,000.00 per month

Benefits

- Provident Fund

Experience:
- Windows server / data center infrastructure: 5 years (Required)

Work Location: In person

📌 Systems Engineer (Kochi)
🏢 Dynamed Healthcare Solutions
📍 Kochi