Job highlights

- bachelors degree in Supply Chain Management,Business,or related field (masters preferred)
- Preferred Skills: . Strong supply chain knowledge and worked BY products like Fulfillment / Flowcasting
- 6+ years of experience in supply chain operations or functional analysis
- Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor s Best Places to Work
- The Senior Functional Analyst will play a critical role in supporting supply chain operations by leveraging deep functional knowledge to solve complex business problems, manage customer escalations, and drive feature development.
- This position requires strong analytical skills, customer engagement experience, and the ability to collaborate across teams to deliver timely and effective solutions.

Scope:

- Analyze and resolve customer business challenges using supply chain expertise and data-driven insights.
- Join customer calls for critical issues, provide timely support, and ensure resolution with minimal escalations.
- Collaborate with product teams to design and implement new features aligned with business needs.
- Interpret and explain business data to customers and stakeholders for informed decision-making.
- Work with support teams by addressing queries and providing functional guidance.
- Share knowledge and mentor peers on various products and processes.
- Act as a trusted advisor to customers, ensuring smooth operations and high satisfaction.

Current technical environment:

- Software/Tools: Java, SpringBoot, Groovy, GitHub, Jenkins, GitHub Actions, SonarQube, Codacy, GitHub Advance Security, Black Duck Hub, BlazeMeter, Artifactory, Ansible, Docker, etc
- Application Architecture : Scalable, Resilient, event driven, secure multi-tenant Microservices architecture
- Cloud Architecture : MS Azure (ARM templates, AKS,



Virtue Networks, Event Hub, Azure AD)
- Frameworks/Others : Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Spring Boot, Snowflake

What you'll do:

- Analyze and resolve customer business challenges using supply chain expertise and data-driven insights.
- Join customer calls for critical issues, provide timely support, and ensure resolution with minimal escalations.
- Collaborate with product teams to design and implement new features aligned with business needs.
- Interpret and explain business data to customers and stakeholders for informed decision-making.
- Support SCO teams by addressing queries and providing functional guidance.
- Share knowledge and mentor peers on various products and processes.
- Act as a trusted advisor to customers, ensuring smooth operations and high satisfaction.

What we are looking for:

- bachelors degree in Supply Chain Management, Business, or related field (masters preferred).
- 6+ years of experience in supply chain operations or functional analysis.
- Strong understanding of supply management processes and systems. Proven experience in customer problem-solving and handling critical business issues.

- Excellent communication, collaboration, and stakeholder management skills.
- Ability to work under pressure and manage multiple priorities effectively. Proactive and Quick learner of the product.

Preferred Skills:

- Strong supply chain knowledge and worked BY products like Fulfillment/Flowcasting.
- Robust analytical and problem-solving capabilities.
- Experience in designing cross-functional solutions.
- Experience working with technical architects, developers, QA, DevOps, and business stakeholders.
- Comfortable guiding teams through ambiguity and complex scenarios.
- Ability to review technical/functional deliverables, strong documentation and governance skills.

📌 Sr Functional Analyst - PD (Bengaluru)
🏢 Blue Yonder
📍 Bengaluru