Job highlights

- managed services / multi-customer experience. . Behavioural: Ownership,calm under pressure,clear communication,willingness to coach and flexibility for on-call / rotational shifts
- Ansible preferred. Tools Veeam,Nakivo,Zabbix,ServiceNow / Salesforce / Jira. Certifications & Valuable to Have.
- Preferred certifications: VCP or higher (VCAP)

About ISSQUARED ISSQUARED is an emerging value provider across an array of digital transformation solutions to address on-demand security and governance needs. Founded in 2010, the footprints of ISSQUARED span across the pillars of Cybersecurity, Cloud Infrastructure, and Managed Services to companies of all sizes, including Fortune 500. The core competencies of IT Security and Infrastructure Solutions complement each other to form ISSQUARED.

Job Category: Full-time

Job Title: Platforms Engineer - Senior L2 / L2.5

Work Location: Hyderabad

Qualifications: BE / B.Tech / B.Sc / M.Sc / MTech / MCA / Degree in Computer Science/IT

Experience: 8+

Role Summary

We are seeking a technically strong Senior Platforms Engineer (L2/L2.5) with deep expertise in virtualization, clustering, backup & disaster recovery, Linux/Windows systems, and infrastructure performance troubleshooting. Beyond resolving complex incidents, this role owns problem management and permanent fixes, contributes to platform design and lifecycle decisions, engages vendors on escalations, and mentors L1/L2 engineers.

Key Responsibilities

Virtualization & Clustering: Troubleshoot VMware vSphere, Hyper-V and Proxmox VE; diagnose HA/DRS, quorum/CSV, host isolation,



live-migration and resource-contention issues; lead cluster upgrades and expansions.

Backup & DR: Resolve backup failures (VSS, snapshots, checkpoints) in Veeam/Nakivo; lead DR failover/failback, recovery validation and DR tests; fix repository bottlenecks to meet RPO/RTO.

Operating Systems: Advanced troubleshooting of Windows Server (2016+) and Linux (RHEL, Ubuntu): boot failures, service crashes, AD/DNS/LDAP issues, performance degradation, log and kernel analysis.

Storage & Performance: Troubleshoot SAN/NAS (iSCSI/FC, MPIO) and Ceph; analyze IOPS, queue-depth and throughput bottlenecks; own capacity planning and right-sizing.

Patch, Security & Compliance: Plan and execute Windows/Linux, hypervisor and firmware patching; implement hardening standards; support vulnerability remediation, audits and endpoint protection.

Automation & Monitoring: Build PowerShell, PowerCLI and Shell automation (Ansible preferred); use Zabbix to monitor health, tune thresholds and proactively address capacity and availability risks.

Incident, Problem & Change:



Lead P1/P2 response as incident commander; perform RCA and drive problems to permanent fix; meet SLAs; execute complex changes (rolling upgrades, cluster updates, storage migrations) and review peer changes at CAB.

Technical Leadership & Service Improvement: Handle vendor/OEM escalations; contribute to architecture, standards and lifecycle roadmaps; maintain runbooks and post-incident reviews; mentor L1/L2 engineers; support stakeholder communication in major incidents.

Technical Expertise

Area Expectation

Virtualization Strong hands-on in VMware vSphere and Hyper-V; working knowledge of Proxmox VE

Clustering VMware HA/DRS, Windows Failover Clustering, Proxmox

Storage SAN/NAS, iSCSI/FC, MPIO, datastore/CSV performance; Ceph a plus

OS Windows Server (2016+), Linux (RHEL, Ubuntu)

Networking vSwitches, Distributed Switches, Hyper-V vSwitch, VLANs

Automation PowerShell, PowerCLI, Shell; Ansible preferred

Tools Veeam, Nakivo, Zabbix, ServiceNow / Salesforce / Jira

Certifications & Good to Have

Preferred certifications: VCP or higher (VCAP); Microsoft Windows Server / Hyper-V; RHCSA / RHCE; ITIL Foundation.

Good to have: Proxmox VE, Ceph, Ubuntu Server, RHEL; managed services / multi-customer experience.

Behavioural: Ownership, calm under pressure, clear communication, willingness to coach and flexibility for on-call/rotational shifts.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Specialist - Senior Engineer Platforms (Hyderabad)
🏢 Issquared
📍 Hyderabad