Company Description Sumato Globaltech is an emerging technology and digital transformation company specializing in the design, development, implementation, and maintenance of cutting-edge IT solutions for government departments, public sector undertakings, and institutional clients. With a strong focus on e-governance, enterprise application development, and digital public infrastructure, Sumato works to transform conventional administrative processes into efficient, transparent, and citizen-centric systems. The company serves as a trusted technology implementation partner for multiple government departments and urban local bodies, particularly across the Northeastern region of India.

By combining deep domain knowledge, technical expertise, and hands-on implementation experience, Sumato delivers customized solutions that address complex administrative and operational requirements.

Role Description the Solutions Specialist role is a full-time, on-site position based in Guwahati.

The Solutions

Specialist will work closely with government clients to understand their business processes, gather requirements, and propose suitable technology solutions. Day-to-day responsibilities include conducting needs assessments, preparing solution presentations and demonstrations, supporting implementation teams, and ensuring that solutions align with client expectations and regulatory standards. The role also involves coordinating with internal technical teams, managing stakeholder communication,



and providing post-implementation support to enhance customer satisfaction and solution adoption.

The Solutions

Specialist is expected to maintain detailed documentation, monitor project progress, and identify opportunities for process improvement and value-added services.

Qualifications

- Strong Analytical Skills to interpret client requirements, analyze processes, and translate needs into practical solution designs.
- Excellent Communication skills for stakeholder interaction, documentation, presentations, and collaboration with cross-functional teams.
- Consulting abilities to conduct needs assessments, recommend suitable technology approaches, and guide clients through digital transformation initiatives.
- Customer Service orientation to manage client expectations, provide responsive support, and maintain long-term professional relationships.
- Sales-related skills to identify new opportunities, contribute to proposals, support pre-sales activities, and help articulate the value of Sumato’s solutions.
- Bachelor’s degree in computer science, Information Technology, Engineering, Business, or a related field.
- Familiarity with e-governance projects, enterprise applications, or public sector IT implementations is an advantage.
- Ability to work on-site in Guwahati, travel to client locations as needed, and collaborate effectively in a multidisciplinary environment.

📌 Solutions Specialist (Guwahati)
🏢 Sumato Globaltech
📍 Guwahati