- Customer Focus
- Leadership Through Sustainability
Highest Education
- Bachelor of Arts
- Bachelor of Science
- Bachelor of Commerce
Working Language
- English
- Hindi
Key Result Areas
Position: Relationship Officer - MFI
S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|-----------------------------------------------------|-----------|--------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement | | | | | % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |
Annexures Annexure - 1
Performance Rating Repayment % to be achieved
- 5 (Excellent): 100% repayment achieved by end of every month during the review period
- 4 (Very Good):
(99.81-100)% repayment achieved by end of every month during the review period
- 3 (Good): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below expectation): < 99.3 % repayment achieved by end of every month during the review period