Role & responsibilities

1. Hospitality Leadership: Spearheading hospitality operations for premium-segment clubs within the real estate development industry, with a focus on delivering world-class service standards and exceptional guest experiences.
2. Luxury Experience & Ambience: Transforming venues through a luxury-oriented approach, creating an elevated look and feel while replicating the service standards, ambience and experience of a premium hotel environment.
3. Client-Centric Execution: Translating clients vision and expectations into reality by identifying operational gaps, overcoming venue limitations and delivering bespoke hospitality solutions that distinguish the business from its competitors.
4. End-to-End Hospitality Solutions: Driving comprehensive, end-to-end hospitality solutions across venues, adopting a solution-oriented approach where challenges are viewed as opportunities to innovate, enhance service delivery and create value.
5. P&L; Ownership & Business Growth:



Managing the Profit & Loss function with a strong commercial mindset, focusing on revenue optimisation, cost efficiencies, operational productivity and identifying recent opportunities to enhance top-line growth and profitability.

Preferred candidate profile

- Bachelor's Degree in Hotel Management / Hospitality Management.
- Degree or Diploma in Hospitality Administration, Hotel Operations or Tourism Management.
- MBA / Postgraduate Diploma in Hospitality Management, Business Administration or Operations Management (preferred).

Experience - 15+ years

Relevant Specialisations

- Luxury Hospitality & Guest Experience Management.
- Food & Beverage Operations.
- Club Management & Recreation Management.
- Revenue Management and Financial Planning.
- Strategic Operations & P&L; Management.
- Customer Relationship and Service Excellence.

📌 SGM / AVP - Asset Management (Gurugram)
🏢 Smartworld Developers
📍 Gurugram