# Job Title: ServiceNow Developer (Platform Engineer)

Experience: 5–8 Years

Work Mode: Remote

Shift Timing: 2:00 PM – 10:00 PM IST

Work Location: Remote (Candidates may be required to visit the client location once to collect equipment.)

## Job Overview

We are looking for an experienced ServiceNow Developer (Platform Engineer) to support IT Service Management (ITSM), platform engineering, and workflow automation initiatives. The candidate will be responsible for configuring, developing, and enhancing the ServiceNow platform to support IT operations, automate business processes, maintain data integrity, and enable seamless system integrations.

The ideal candidate should have strong hands-on experience in ServiceNow development, ITSM modules, scripting, workflow automation, integrations, and CMDB management.

## Key Responsibilities

- Design, develop, configure, and enhance ServiceNow ITSM workflows and Service Catalog items.
- Develop and maintain Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
- Implement workflow automation using Flow Designer and ServiceNow Workflow.
- Develop and support integrations using REST and SOAP APIs, including MID Server configurations when required.
- Support reporting, dashboards, and performance monitoring to improve IT operations.
- Maintain and improve CMDB data quality, configuration items, and related data integrity.




- Execute prioritized development backlog items in collaboration with IT, Information Security (InfoSec), and business stakeholders.
- Perform unit testing, debugging, troubleshooting, and deployment activities.
- Ensure all platform changes comply with ServiceNow development standards, testing procedures, and release management practices.
- Identify opportunities to improve platform performance, process efficiency, and automation.

## Required Skills & Qualifications

- 5–8 years of overall IT experience, with strong hands-on experience in ServiceNow development.
- Solid experience with ServiceNow ITSM modules, including Incident, Problem, Change, and Service Catalog.
- Hands-on expertise in Business Rules, Script Includes, Client Scripts, UI Policies, and UI Actions.
- Experience with Flow Designer and ServiceNow Workflow automation.
- Strong understanding of REST and SOAP integrations.
- Experience with MID Server configuration and integration support.
- Knowledge of CMDB, Configuration Items (CIs), and data quality management.
- Experience in creating reports and dashboards within ServiceNow.
- Understanding of ServiceNow platform architecture, development standards, testing, and release management.

- - Strong analytical, troubleshooting, and stakeholder collaboration skills.

📌 ServiceNow Developer (Bengaluru)
🏢 Ruvira Offshore
📍 Bengaluru