Job highlights

- Hands-on ServiceNow technical lead with expertise in CMDB, Discovery, CSDM, and Service Catalog/Request Management

- Lead requirements gathering, solution design, development, and manage a small implementation team while engaging daily with customers to deliver scalable ServiceNow solutions

Job Summary:

Seeking an experienced, hands-on ServiceNow Technical Lead to lead requirements gathering, analysis, solution design, and development, with a specialized focus on CMDB, Discovery, CSDM (Common Service Data Model), and Service Catalog/Request Management. The role involves managing a small implementation team, engaging with customers on a daily basis, handling ambiguous requirements, and driving delivery independently with minimal or no supervision.

Key Responsibilities:

- Lead requirements gathering, analysis, solution design, and development of ServiceNow solutions.

- Design, configure, and implement solutions focused on CMDB, Discovery, CSDM, and Service Catalog/Request Management.

- Engage with customers daily to understand business needs, clarify requirements, and provide technical guidance.

- Translate business requirements into technical specifications and scalable ServiceNow solutions.





- Manage and guide a small implementation team to ensure timely and quality delivery.

- Handle ambiguous requirements, identify gaps, and drive solutions with minimal supervision.

- Oversee development activities, troubleshoot technical issues, and ensure adherence to ServiceNow best practices.

- Coordinate with stakeholders and team members to manage delivery timelines, priorities, and dependencies.

Requirement:

- Solid hands-on experience in ServiceNow technical development and implementation.

- Expertise in CMDB, Discovery, CSDM, and Service Catalog/Request Management.

- Experience in requirements gathering, analysis, solution design, and development.

- Proven ability to lead a small implementation team and manage delivery independently.

- Strong customer-facing skills with the ability to engage stakeholders on a daily basis.

- Ability to work with ambiguous requirements, exercise sound judgment, and drive solutions with minimal or no supervision.

- Excellent problem-solving, communication, technical leadership, and stakeholder-management skills.

📌 ServiceNow CMDB Lead (Chennai)
🏢 NoblQ
📍 Chennai