Service Engineer (Noida)

Service Engineer (Noida)

14 Nov
|
Forward Eye Technologies
|
Noida

14 Nov

Forward Eye Technologies

Noida

Job highlights

- 5+ years experience in Oracle inventory management modules with expertise in receiving and recipient accounting processes
- Provide L1 support for Oracle inventory, manage receiving and accounting issues, troubleshoot and resolve system problems, support period-end processing, and maintain SLA compliance

Oracle Inventory: Service Engineer We are seeking a skilled professional to manage our Supporting Oracle Inventory, Receiving,Receipt Accounting, Inventory Visibility in Oracle.

Key Responsibilities

- Provide L1 support for organization and Location Configuration
- Mange Oracle Receiving and recipient Accounting issues
- Deliver Month-end/Quarter-End support services
- Triage and prioritize incoming oracle inventory management tickets
- Perform initial assessment of reported system issues
- Route complex problems to appropriate support team and on-calls
- Troubleshoot and resolve Oracle inventory issues or route to appropriate teams
- Document solutions and knowledge base articles
- Monitor tickets queues and ensure SLA compliance




- Support critical period-end processing activities
- Ensure inventory visibility and accuracy within Oracle systems
- Implement best practices for inventory management within Oracle

Requirements
- 5+ experience of Oracle inventory management modules
- Understanding of receiving and recipient accounting processes
- Experience with organization and location configuration in Oracle
- Familiarity with month-end and quarter-end procedure
- Strong problem analysis and prioritization skills
- Experience with ticketing system and incident management
- Excellent communication and documentation skills
- Ability to work effectively under pressure during critical business periods

Qualifications
- Experience with Oracle ERP systems
- Background in technical support or service desk environments
- Understanding of inventory management concepts

- Customer service orientation

- Solid analytics and

📌 Service Engineer (Noida)
🏢 Forward Eye Technologies
📍 Noida

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