- Candidate should have worked in international BPO industry or IT service desk (BE/ B tech EC / IT/CS,diploma in computer science or software engg,BCA,MCA ) .
- Qualifications . Valuable Communication with 1year Exp in International Voice
- L1 / L2 Service Desk /Help Desk Support / Remote Support / Technical Support Voice base Process
- Candidate should have worked in international BPO industry or IT service desk (BE/ B tech EC/IT/CS , diploma in computer science or software engg, BCA,MCA )
- Excellent Communication skills
Responsibilities
1. Accept & registersService Calls
2. Classify Service Calls according to the specified options
3. Execute 1 st attempt to solve the Service Call
4. Refer Service Call tothe appropriate Resolution Owner Support Group
Communicate response times for dispatched tickets to the customers
Qualifications
Good Communication with 1year Exp in International Voice
📌 Service Desk Engineer (Pune)
🏢 Squircle IT
📍 Pune
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