Company DescriptionRIDEV is an electric mobility company focused on making sustainable transportation straightforward, accessible, and affordable for individuals, businesses, and delivery partners. The company provides EV rental, charging, and fleet solutions to support the transition towards cleaner and more efficient mobility. With a technology-driven approach, RIDEV aims to deliver reliable services, smart fleet management, and a seamless customer experience while contributing to a greener future.

Job SummaryWe are looking for a proactive and detail-oriented Service Coordinator to manage coordination between city-level Repair & Maintenance Supervisors and the central operations team. The role will primarily focus on monitoring vehicle repair activities across cities, tracking repair progress, coordinating with OEMs for spare parts and ensuring timely reporting and resolution of pending issues.

Key Responsibilities

- Coordinate with City Repair & Maintenance Supervisors across all locations to monitor daily repair activities and ensure timely closure of repair jobs.
- Prepare and circulate daily MIS reports covering vehicles under repair, vehicles awaiting spare parts, pending diagnosis, RFD vehicles and long-pending cases.




- Track vehicle-wise repair status and follow up with city teams to minimize vehicle downtime and improve turnaround time.
- Coordinate with OEMs and service partners for spare parts requirements, quotations, PIs, payments, dispatches and delivery follow-ups.
- Maintain a centralized tracker of spare parts orders and ensure timely communication of delivery status to city teams.
- Identify operational bottlenecks, recurring technical issues and delayed repairs, and escalate them to the central team.
- Maintain accurate records of repair activities, spare parts requirements and other operational updates.

Required Skills & QualificationsGraduate in any discipline with 1–3 years of experience in operations, service coordination, fleet management or automobile service operations. Good knowledge of MS Excel and Google Sheets, strong communication and follow-up skills, and the ability to coordinate with multiple stakeholders are essential. Experience in EV or automobile repair and maintenance will be an added advantage.

Primary Objective

- Ensure smooth coordination between city repair teams, central operations and OEM partners to achieve faster repairs, reduced vehicle downtime and improved fleet availability.

📌 Service Coordinator (Hyderabad)
🏢 RIDEV
📍 Hyderabad